Personal Care
Support and assistance with showering, bathing, dressing, personal hygiene and grooming.
View all Empower servicesHome care, made personal
Home Care
Focused on
Choice and comfort
Reliable, respectful support that adapts to your daily needs, routines and personal choices.
Care begins with listening.We shape support around what matters to you.
01
Choice & controlYour goals guide every decision.
02
Culturally inclusiveCare that respects who you are.
03
Straightforward guidanceHelpful answers without jargon.
04
Local supportA real team you can speak with.
Supporting communities across MelbourneContact our team to confirm support in your suburb
About Empower
Every care plan is designed with compassion and reliability, so support feels personal.
Our approach begins with your goals, routines and preferences. We take time to understand what matters, talk through the options and build support that fits naturally into everyday life.
Learn about our approach
Nursing, Clinical Care & Care Coordination
Professional clinical support based on assessed needs. Assistance with care coordination and case management.
View all Empower services
Domestic Assistance & Meal Preparation
Assistance with household tasks and laundry. Assistance with meals, nutrition and hydration.
View all Empower services
Gardening & Home Support
Assistance with mowing, grooming, trimming and suitable home maintenance.
View all Empower services
Social Support, Respite & Transport
Support to stay connected with your community and the people who matter to you. Companionship for a loved one while a carer or family member is out. Support to attend appointments, shopping and social activities, including transport where applicable.
View all Empower servicesClient feedback
What our clients say.
At Empower Home Care, we value the voices of the people we support. Their feedback helps us continue providing compassionate, respectful and person-centred care.
CaringSupportiveResponsiveLike family
Number one care provider company, no words.
Client feedback
Happy with how everything is, feel supported always.
Client feedback
You guys are amazing ❤️ With hugs and love.
Client feedback
The team is very supportive and comfortable to talk with if I have any issues or concerns. I feel very comfortable with them.
Client feedback
Empower Staff is like a family to us. They accommodate everything my husband needs.
Client feedback
Geti was really helpful and serviced us promptly. She’s amazing at her job and I highly recommend her.
Client feedback
Geti is a very attentive support worker. She ensures that clients feel comfortable and looked after.
We are very happy with the team of providers. They are responsive and caring.
When we were in hospital, we were touched that they visited us and suggested improvements to help improve our quality of life after the hospitalisation.
Empower Home Care has been amazing throughout the years. We are very happy and feel blessed to be a part of Empower Home Care.
My sunshine team, Empower ❤️🌹😍😘 Love you all.
The best home care in the world. Love you guys ❤️😍😘💕👏.
What matters most
The qualities our clients notice most.
Compassionate care
A team that genuinely cares about each person’s wellbeing.
Feeling supported
Comfort and confidence when reaching out with concerns.
Person-centred support
Individual needs, preferences and routines are understood.
Responsive and attentive
Prompt responses and close attention to what is needed.
A family-like approach
Warm relationships that make the team feel like family.
Going above and beyond
Extra care during hospital stays and periods of recovery.
How it works
From your first enquiry to the right support.
My Aged Care is the starting point for a government-funded aged-care assessment. Empower can help you understand the process and your available options.
01
Start here
Contact My Aged Care
Apply online or call 1800 200 422 to request an assessment.
02
Understand your needs
Complete an assessment
A trained assessor discusses your needs, goals and circumstances.
03
Know your options
Receive your support plan
Your outcome explains the support and funding you may be able to access.
04
Make your choice
Choose your provider
Select a registered provider and arrange services that suit your needs.
How can we help?
The right next step, wherever you are starting.
Choose the path that best describes what you need and we’ll take you to the right next step.
Pricing & fees
Understand costs before services begin.
Your contribution depends on the service category and your circumstances. Rates also vary by service, time and individual arrangements.
Clinical supports
0% contribution
Clinical care is fully government funded.
IndependenceEveryday living
Participant contribution
Your contribution depends on the service type, your income, assets and individual transition arrangements.